Initially I was sent the wrong watch all together. When I called the company customer service was extremely helpful and I received the correct watch just in time for Christmas. I didn't notice that this watch doesn't have a second hand, which turned out to be a necessity for its recipient. I really liked the low profile of the watch and the quality of the black leather strap.Buy Citizen Men's Eco-Drive Dress Black Leather Strap Watch #AU1000-02E!
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